Meet The Team At Ernie’s Inc. in Olympia
At Ernie’s, we are invested in our customers' experience. We have created a tribe of customers within our community that are like family to us. Whether it is traveling in a RV, boating, or commercial and/or farm use for your trailer, our team is here to help. We hire the best in the industry and our technicians are well rounded in their knowledge, not only in how to repair RV’s but also in the day to day use.
Our family-owned and operated business is so blessed to have team members who are like family. Our team not only shares the same values as our esteemed owners Ernie and Michelle, but also share the same love of family and the outdoors. We invite you to get to know our team so you can feel confident your RV and trailer are in good hands.
Michelle and Ernie
About:
Ernie and Michelle share over 30 years of experience working in the RV industry, their love for the outdoors and family shows in their dedication to every customer that walks through the door. With almost 30 years of marriage, 4 kids and a new grandbaby, Ernie and Michelle are big supporters of the local community and community programs. Some of those programs include FFA and 4-H.
Personal Interests and Hobbies:
- Both Ernie and Michelle:
- Gardening
- Fishing and boating
- Trying new restaurants
- Animal lovers and have a dog named Sadie that you might see at the shop
- Supporting local FFA/4-H Kids and their project animals
- Ernie:
- Likes podcasts
- Hunting
- Traveling with wife, Michelle
- Michelle:
- Loves going to craft shows and craft projects
- Beach
- Spending time with kids
Kerri
About:
Growing up, Kerri has watched her parents (Ernie & Michelle) grow into the amazing business owners they are today and has a firm grasp on the world of RV’s and trailers. With her own experiences towing trailers and RVing, being on the front end team is a great fit for Kerri. Her natural way with customers always leaves a lasting impression on everyone who comes through the doors at Ernie’s. Right now Kerri is a Service Writer but has plans to get more into marketing for the business and later becoming a second generation owner.
Certifications:
- Elite Masters Course
- Working on ATE Manager Certification
- MSSI Training through Hendersons (Road Performance Assessment)
- Various product training
Specialties:
- Loves working with people
- Good at looking at situations from a different perspective
- Insurance claims
Personal Interests and Hobbies:
- She loves her dog Willow (like Sadie, you might see her at the shop from time to time)
- LOVES THE BEACH and beachcombing and rock hunting with her boyfriend Matt
- Loves going to Antique stores with Matt and Michelle and doing "Junk Hunts"
Jason
About:
Jason grew up raising sheep and was in FFAand through FFA is how he met Ernie and Michelle. He shares his love for the outdoors and animals with his wife and two adorable kids. When not at work Jason and his family are either out in the woods or working on their farm with their sheep. Jason brings a different dynamic to our front end staff, as our operations manager and a service writer he balances the relationship between technicians and the service writers with his quirky sense of humor and relationships he has built. He knows that using trailers for business and the need for timely repairs are important and works diligently to keep down time to a minimum for all our small business customers.
Certifications:
- Elite masters course
- MSSI Training through Hendersons (Road Performance Assessment)
- Various product training
Specialties:
- Great Listener
- Problem Solver
- Maintenance Background
Personal Interests and Hobbies:
- Working on growing his sheep business
- Always has a project of some sort he is working on
- Sharing his love and passion for the outdoors with his kids
Jamie
About:
Jamie is one of the newest service writers and front end staff here at Ernie’s. Fun fact, Jamies horse was the first horse that Ernie and Michelle’s youngest daughter learned to ride and show in 4-H. Jamie, her husband and son love spending time together riding quads, and working on cars. Being a supporter of the Boys and Girls Club and past 4-H member, Jamie understands community involvement and the importance of passing along life experiences. Her bubbly personality and nurturing nature always puts customers at ease.
Certifications:
- Will be attending Elites Masters Class
- Various product training
Specialties:
- Parts
- Customer Service
- Understanding different perspectives
Personal Interests and Hobbies:
- Going to the Dunes and Riding Quads
- Loves trying new food
- Cooking and baking
Darin
About:
Darin, his wife and two sons share the same passion for the outdoors as Ernie and Michelle. He is a natural storyteller, and loves sharing his experiences with everyone and is a great help when educating first time RVer’s. Darin, his wife and two sons enjoy the outdoors and camping, it seems like at least once a month he has been on a trip with his trailer somewhere in the Pacific Northwest. Being part of the Ernie’s Family for going on 6 years his knowledge of the industry, products, and types of RVs make him a great mentor for our newest team members, and his sense of humor keeps everyone on their toes.
Certifications/Training:
- Various product and install training
- Attended ATE
- MSSI Training through Hendersons (Road Performance Assessment)
Specialties:
- Construction
- Bodywork
- Painting
Personal Interests and Hobbies:
- Likes to take his dog pheasant Hunting
- Going to swap meets
- Loves Food
Ron
About:
Ron, his wife and two kids are the nicest people you will ever meet. Being from Texas, and a Vetran, Ron brings a new meaning to fun loving, he enjoys fishing and “me” time out on the water in his boat, but also enjoys taking his family on new adventures in their travel trailer. As a team member Ron coordinates the work and parts for each technician and helps support the front end, he has been with Ernie’s going on 5 years and always trying to make sure everyone is having a good day and be there to support his teammates.
Certifications/Training:
- Various product and install training
- Attended ATE
Specialties:
- Welding and fabrication
- Parts
- MSSI Training through Hendersons (Road Performance Assessment)
Personal Interests and Hobbies:
- Loves fishing
- Likes trying new restaurants
- Very proud of being from Texas but loves the seahawks football team
Robert
About:
Robert comes to us from the sunny state of California, he moved here with his wife and son to be closer to his daughter and grandbaby. Besides his family, Robert loves sharing his life experiences and stories with the team, from working on old 1960’s travel trailers and Rv’s to his old Chevy truck, he captures everyone’s attention with his enthusiasm and knowledge. His easy going nature makes him a great addition to our team and would one day like to travel.
Certifications/Training:
- MSSI Supersteer (RPA)
- Will be attending ATE
- RVIA Certified
Specialties:
Experience:
- Worked as a Diesel Mechanic
- RV Repair/Service
Personal Interests and Hobbies:
- Loves woodworking
- Old chevy trucks
- Just relaxing
- Always has a project going
Cole J.
About:
- Proudly served in the military
- Family and friends mean a lot
- Likes just to hang out and live in the moment
- A new face to the company
- Tech specializing in suspension
- Easy-going personality and loves to have fun
Certifications:
- Will be attending ATE
- Working on getting CDL
- Working on Welding Certs
- Working on RVIA Certifications
Specialties:
- Suspension
- Welding and fabrication
Experience:
- For the military, he worked as a helicopter mechanic
Personal Interests and Hobbies:
- Hanging out with friends
- Dirt Biking
- Being outdoors
- Family
- Having a good time
- Likes making BBQ and smoking meat
Cole M.
About:
- The youngest member of our team
- Tech specializing in Dingy Towing
- Family and friends
- He is a quiet, easy-going guy and our other techs bring out his goofy side
- New to the company
Certifications:
- Will be attending ATE
- Working on getting CDL
- Working on Welding Certs
- Working on RVIA Certifications
Specialties:
- Tow Bar and Braking System Install
- Mobility Lift Install
- Testing
Experience:
- Worked on a Tugboat as a Mechanic
- Marina Mechanic
Personal Interests and Hobbies:
- Family
- Hanging out with friends
- Being outdoors and camping
- Riding dirtbikes
- Tinkering on old tractors or vehicles
Bill
About:
- Family man
- A new member of the team
- Tech: Specializes in Generator testing
- Loves the outdoors
- Comes from a small town in eastern Washington
Certifications:
- Onan RV Generator Cert
- Cummins Mid Range And Heavy Duty Cert
Specialties:
Experience:
- Worked as an RV Generator Specialist
- Worked on Rv Suspension
- Works on Mid Range Truck Suspension
- Works on Heavy Duty Truck Suspension
Personal Interests and Hobbies:
- Family
- Working on Cars
- Camping
- Being Outdoors
- Spicy Food
Cory
About:
- Family Man
- Newest Member of our Team
- Loves being outdoors
- Tech specializing in RV Framework
- A well-rounded guy who balances our team
Certifications:
- RVIA Certified
- Master Tech
- Will be attending ATE
Specialties:
- Construction
- Rv Roofs
- Rebuilding cabinets and interior structures
- Suspension
Experience:
- Worked in RV Industry for over ten years
- Workhorse Suspension Specialist
- Construction
Personal Interests and Hobbies:
- Family
- Jeeps
- Hunting and Being outdoors
- Working on cars
Every team member at Ernie's is dedicated to your safety and wellbeing. We are committed to making sure you have fun on and off the roads in, around, and beyond Washington. Our dedication to an excellent customer service experience shows up in 5-star reviews like this one:
"Great customer service: I had a weld that broke loose on my utility trailer. It was too dangerous to use. I took it to Erniie's. Four employees (including Ernie) inspected my trailer to determine the best way to repair my trailer. Each person was genuine in their approach to repairing my trailer. I recently moved to Washington and had no idea who to take my trailer to. The repair was quick, neat, and completed in two days! They treated me like my trailer was a 38 foot RV! I would recommend Erniie's to anyone with any problems with trailers or RVs." -- Steve B.
At Ernie's in Olympia, we are passionate about providing you with the best possible customer service experience. The desire to help people in our very nature, and we love nothing more than to see you happy and out adventuring in your RV or trailer. Contact us today for all of your RV repair or Trailer repair needs. We are conveniently located at 2600 21st Avenue SW, Olympia, WA 98512. We are open Monday through Friday from 8:00 am - 5:00 pm. See you soon!